For humans

Humans see the whole churn picture.

ChurnWin is the human dashboard for founders and SaaS teams: connect Stripe, collect cancellation feedback, watch churn and MRR trends, and decide what to fix next with the full customer context in front of you.

What humans can see

Humans get the full operating cockpit: metrics, feedback, customers, settings, and the judgement layer needed to choose the next retention move.

Every Stripe account

Switch between connected Stripe accounts or read a combined view across the SaaS portfolio you operate.

All cancellation feedback

Read every customer answer, see the reason they picked, and spot repeated complaints without digging through inboxes.

AI-ranked action plan

Turn noisy feedback into a prioritised fix-list that explains what to improve first and why it matters for revenue.

Customers and at-risk signals

See active, churned, and at-risk customers with MRR, plan, risk score, and the signals behind that risk.

Churn, MRR, and retention trends

Track voluntary churn, involuntary churn, retention, MRR movement, and response rates over time.

Email controls and templates

Control sender domains, feedback templates, billing, account settings, and the human-facing recovery loop.

Use cases for humans

Turn churn into a weekly operating rhythm.

ChurnWin is built for the people who have to choose, prioritise, and ship the fix — not just stare at charts.

A founder opens ChurnWin on Monday morning and sees why revenue leaked last week.

A product manager turns top cancellation themes into roadmap issues with evidence attached.

Customer success reviews at-risk accounts before renewal calls and knows what to say.

An operator compares Stripe accounts and finds which product or plan needs retention work first.

Humans and agents work together

Use the dashboard for judgement, then let agents help with analysis.

Humans can see everything, control settings, and make decisions. Agents get a safe read-only slice of that context through API and MCP so they can summarise, compare, and suggest next steps.

For agents